Work in this area
- Disputes over defective goods and services
- Applications to consumer arbitration committees
- Consumer court cases
- Distance sales and the right of withdrawal
- Subscription and bank charge disputes
- Residential sales and pre-paid sales
Consumer law in Kayseri
For disputes below the monetary threshold set each year, applications are made via e-Devlet or to the provincial and district consumer arbitration committees in Kayseri. Disputes above the threshold are heard by the Kayseri consumer courts after the mediation stage.
How the process works
- 01
First meeting and documents
The documents you have are reviewed together, and any running deadlines are identified.
- 02
Roadmap
Options, risks and the expected timeline are explained in plain language.
- 03
Follow-up
Throughout the case or procedure, you are informed of developments regularly and in writing.
Frequently asked questions
How long do I have for a defective product?
Liability for defective goods is subject to a two-year limitation period from delivery, even if the defect appears later. For residential property, the period is five years.